Shipping Policy
Thank you for shopping with Jannuzzi Clothing! We aim to make your shopping experience smooth and enjoyable by providing reliable and efficient shipping services. Please review our shipping policy below for detailed information on our shipping procedures.
Shipping Destinations
We currently ship to addresses within the United States and select international destinations. Please note that shipping availability may vary based on your location.
Processing Time
All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Shipping Rates and Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. We offer the following shipping options:
- Standard Shipping (U.S.): 3-7 business days
- Expedited Shipping (U.S.): 2-3 business days
- International Shipping: 7-21 business days
Please note that delivery times are estimates and may vary depending on your location and unforeseen circumstances such as weather conditions or carrier delays.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can track your package using the provided tracking number through the carrier's website.
Shipping to P.O. Boxes
We ship to P.O. boxes within the United States. However, expedited shipping options may not be available for these addresses.
Customs, Duties, and Taxes
Jannuzzi Clothing is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages and Issues
If your order arrives damaged or if you receive the wrong item, please contact us immediately at [customer service email] with your order number and details of the issue. We will work quickly to resolve the problem to your satisfaction.
Lost or Stolen Packages
Jannuzzi Clothing is not responsible for packages that are lost or stolen after being confirmed as delivered by the carrier. If your package is lost or stolen, please contact the carrier for assistance with filing a claim.
Address Changes
If you need to change the shipping address for your order, please contact us at [customer service email] as soon as possible. We will do our best to update your information before the order is shipped. Once the order has been shipped, we cannot change the shipping address.
Contact Us
For any questions or concerns regarding our shipping policy, please contact us:
- Email: [customer service email]
- Phone: [customer service phone number]
- Address: [company address]
Thank you for choosing Jannuzzi Clothing. We appreciate your business and are committed to providing you with the best shopping experience!